ODRATEK’s Sites, Apps, and Services currently include:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
What are your data protection rights?
What are cookies, and how do we use them?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
How to contact us
How to contact the appropriate authorities
ODRATEK collects the following types of Personal Data including, but not limited to:
Individual Data. This includes personal data which relates to your identity, such as your name, username or similar identifier and your contact details
Account and Profile Data. This includes personal data that relates to your account or profile on our website or app, such as your username and password, email, feedback, and survey responses. Some of this information may be listed publicly on our Services, including on your profile page and in search results. Some Services do not require registration.
Advertising Data. This includes personal data which relates to your advertising preferences, such as, if applicable, information about your preferences in receiving marketing materials from us, your communication preferences, and your personal interests
Information Technology Data. This includes personal data which relates to your use of our websites, such as your internet protocol (IP) address, login data, traffic data, weblogs, and other communication data, browser type and version, time zone setting and location, referring domain, pages visited, search terms, browser plugin types and versions, operating system and platform, and other technology on the devices you use to access our website. Other actions, such as interactions with advertisements, may also be included in Log Data.
Links. We may keep track of how you interact with links by redirecting clicks or through other means. We do this to help improve our Services and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
Sales Data. This includes personal data which relates to the transactions you have conducted with us, such as details about payments from you including bank account, details of subscriptions to our services or publications and other details of products and services you have purchased from us
Market Research Data. This includes personal data which is gathered for the purposes of market research and surveys
Metadata. Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when, and by whom a piece of user content was collected and how that content is formatted. Users can add or may have Metadata added to their user content, including tags, location, work, education, and other Metadata. This makes your user content more searchable by others and more interactive.
We may also create personal data about you, for example, if you contact us by telephone with a query about our services or goods, then we may make a written record of key details of the conversation so that we can take steps to address the query.
We also obtain and use certain aggregated data such as statistical or demographic data for any purpose (Aggregated Data). Aggregated Data may be derived from your personal data but does not directly or indirectly reveal your identity. For example, we may aggregate your Information Technology Data to calculate the percentage of users accessing a specific feature on our website. However, if we re-combine or re-connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
You directly provide ODRATEK with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services
Subscribe to any of our mailing or newsletter services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Enter into a competition or promotion
Submit a query to us or participate in discussion boards and social media functions on our website
Use or view our website via your browser’s cookies (we receive details of your visits to our website including but not limited to traffic data, location data, weblogs, and other communication data)
We also may collect data from:
Other automated technologies, such as cookies, server logs, and other similar technologies, which give data about your equipment, browsing actions, and usage patterns. We may also receive Information Technology Data about you if you visit other websites employing our cookies.
Third parties, such as:
Service Providers. We work closely with third parties (for example payment service providers, technical business partners, advertising analytics providers, search engine information providers, logistics service providers, and subcontractors who provide services and goods to us to enable us to fulfill our customer contracts)
Social Media. We work with providers of social media platforms (such as Facebook, Twitter, and Instagram) for example where you share our content through social media
Other publicly available sources
ODRATEK collects your data so that we can:
Process your order, manage your account
Email you with special offers on other products and services we think you might like
Send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases
Comply with our own legal obligations, e.g., health and safety legislation, or to assist in an authority’s investigation
Operate our business, but otherwise than in performing our contractual obligations to you, for example:
To send you important notices such as communications about changes to our terms and conditions and policies
To provide you with important real-time information about products or services you have ordered from us
To send you any information you have requested
To deal with your inquiries
To develop, deliver and improve our goods or services
To help you efficiently access your information after you sign in
To remember information so you will not have to re-enter it during your visit or the next time you visit one of our Sites
To provide personalized content and information to you and others, which could include online ads or other forms of marketing
To assess the effectiveness of marketing and advertising campaigns
To help us develop our websites to be more useful
In order to take steps to keep the websites and your information safe and secure
To deal with any misuse of our websites
For internal purposes for troubleshooting, testing, and analytical purposes
To diagnose or fix technology problems
For consumer research purposes to help us learn more about our customers and how they use our websites
For risk management and administrative purposes
To protect and defend our rights or property
To sell, make ready for sale or dispose of our business in whole or in part including to any potential buyer or their advisers, or
ODRATEK is the sole owner of the personal information collected, and we will not sell or rent this information to anyone.
We may, however, disclose your personal data:
To our third-party data processors who may process data on our behalf to enable us to carry out our usual business practices (these include performing a range of business-related functions for us such as hosting and maintaining our website, maintaining our databases, processing payments and, mailing information services) and logistics and other suppliers and subcontractors that help us perform any contract we have entered with you. In each case, any such disclosure will only be so that we can process your personal data for the purposes set out in this privacy notice
To analytics and search engine providers that help us improve our website and third parties operating plugins or content (such as Facebook, Twitter, and Instagram) on our website with which you choose to interact
To legal and regulatory authorities who request your personal data or to report any potential or actual breach of applicable law or regulation
To external professional advisers such as accountants, auditors, and lawyers, provided that they are under duties of confidentiality Where we are under a duty to disclose your information in order to comply with any law, in order to enforce our terms of business or to protect the rights, property or safety of our customers or the public, or protect against legal liability
To law enforcement agencies, courts or other relevant parties, to the extent necessary for the establishment, exercise or defense of legal rights
To third parties where necessary for the purposes of prevention, investigation, detection or prosecution of criminal offenses or the execution of criminal penalties
ODRATEK may also collect non-personal information, data in a form that does not permit direct association with any specific individual, such as occupation, language, and the location where an ODRATEK product is used. Non-personal information may be used to assist ODRATEK in understanding customer behavior and improving our products, services, and advertising.
ODRATEK may make certain personal information available to certain trusted third parties that help us provide products and services. Personal information will only be shared by ODRATEK as required to provide the Services, improve our products, and to complete User’s purchases; it will not be shared with third parties for their marketing purposes. Third-party companies and Suppliers are obligated to protect Users’ information and may be located wherever ODRATEK operates. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.
ODRATEK takes precautions — including administrative, technical, and physical measures — to safeguard a User’s personal information against loss, theft, and misuse. Our measures are aimed at having the ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services, and restore the availability and access to personal data in a timely manner in the event of a physical or technical incident. When a User visits some portions of a Site owned or operated by ODRATEK, personal information provided by that User may be visible to other Users. Users assume responsibility for the information they voluntarily provide under such circumstances.
To make certain a User’s personal information is secure, ODRATEK instructs all employees on privacy requirements and directs them to strictly enforce privacy safeguards within the company.
ODRATEK does not knowingly collect personal information from people under 13. If we learn that we have collected the personal information of a child, we will take steps to delete the information as soon as possible. If you become aware that your child has provided us with personal information without your consent, please contact us at firstname.lastname@example.org.
ODRATEK would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop ODRATEK from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please write to email@example.com. Please do also note that where you unsubscribe or opt-out from marketing communication, we need to keep a record of your email address to ensure we do not send you marketing emails in the future.
ODRATEK would like to make sure you are fully aware of all of your data protection rights. Every User is entitled to the following:
The right to access – You have the right to request ODRATEK for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that ODRATEK correct any information you believe is inaccurate. You also have the right to request ODRATEK to complete the information you believe is incomplete. You can also update your personal information yourself by logging in to your account and updating your account details
The right to erasure – You have the right to request that ODRATEK erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that ODRATEK restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to ODRATEK’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that ODRATEK transfer the data that we have collected to another organization, or directly to you, under certain conditions. This right only applies where our processing of your personal data is automated and the processing took place initially with your consent or for the performance of a contract with you
and the right to lodge complaints regarding the processing of your personal data with the Dutch Data Protection Authority.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email at firstname.lastname@example.org or write to us at ODRATEK BV, Piet Heinkade 55 Amsterdam, GM 1019 Netherlands.
Cookies are small text files placed on your computer to collect standard Internet log information and visitor behavior information and to make it easier to use and navigate our websites. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
There are a number of different types of cookies our website uses:
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
ODRATEK uses these cookies to recognize you on our website and remember your previously selected preferences, including your choice to reject or accept cookies. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used. These cookies remain on your device for a maximum period of two years. Your permission for the use of these cookies is not required.
ODRATEK uses analytical cookies to further improve and change our websites. These cookies allow us to see how, when, and with what device you use our websites. This information enables us to analyze the use of our websites and generate statistics. This allows us to understand the visitors of our websites better and to improve the websites using that knowledge. For this purpose, we use Google Analytics. Based on the data collected through these cookies, Google prepares anonymous reports for ODRATEK relating to the use of our websites. The cookies collect information in a way that does not directly identify anyone.
ODRATEK uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. ODRATEK sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Any questions or concerns regarding the use or disclosure of personal information should be directed to ODRATEK BV, Piet Heinkade 55 Amsterdam, GM 1019 Netherlands, or via email at email@example.com.
ODRATEK has appointed a Complaints Officer for handling Complaints, ensuring that Complaints are registered internally, reports periodically on how the Complaints have been handled, and makes recommendations for preventing new Complaints and improving procedures. Complaints may be submitted to firstname.lastname@example.org.
ODRATEK will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. ODRATEK wants to maintain and improve existing business relationships by handling and analyzing complaints in a proper manner, and through that to improve the quality of our services. ODRATEK handles complaints with the greatest possible care and confidentiality. You do not owe any fee to ODRATEK for the handling of a complaint.
Should you wish to report a complaint or feel that ODRATEK has not addressed your concern in a satisfactory manner, you have the right to submit a complaint to the Dutch Data Protection Authority.
Last Updated: May 31, 2020
© 2020 ODRATEK BV. All Rights Reserved.